We advise you to vacuum the rug once or twice a week with a normal (upright or cylinder) vacuum cleaner but without the brush or beater bar engaged.
Rugs made from natural materials are subject to some pilling during the first few months.
This is a common and normal characteristic of natural cut fibers and will disappear after 3 or 4 months of normal use.
A dry environment can result in extra pilling of the yarn. A humidity between 50-70% will benefit the lifecycle of your rug.
In order to avoid ‘regular use marks’, we advise you to turn the rug every once in a while. Wet stains need to be removed immediately, before the yarn absorbs the fluid. Absorb the stain using a strong absorbing paper (like kitchen paper).
Do not, in any case, rub or put pressure on the rug when wet. This can damage the fibers and the structure of the rug. Please do not use highly acidic cleaning agents to remove stains from your rug. This will cause discoloration of the yarn.
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